Privacy Policy

This Privacy Policy explains how Douexa collects, uses, stores, and protects information when you visit douexa.com, contact us, request a quote, subscribe to a service, or otherwise interact with our website.

1. Information we collect

We may collect information you provide directly, including your name, email address, phone number, company, project details, budget, selected services, and messages. We may also collect basic technical information such as browser type, device type, IP address, referring page, and website usage data.

2. How we use information

We use information to respond to enquiries, prepare proposals, provide and improve services, operate and secure the website, prevent abuse, communicate about active projects, and meet applicable administrative or legal obligations.

3. Cookies and analytics

The website may use essential cookies required for security, sessions, language, and interface preferences. Analytics or third-party services may use additional technologies to help us understand website performance. You can manage cookies through your browser settings.

4. Sharing of information

We do not sell personal information. We may share limited information with trusted hosting, email, analytics, payment, communication, or technical service providers when required to operate our services. Information may also be disclosed when legally required or necessary to protect rights, users, or systems.

5. Data retention and security

We retain information only for as long as reasonably necessary for the purpose for which it was collected, project administration, record keeping, security, or legal obligations. We apply reasonable organisational and technical safeguards, although no internet transmission or storage system can be guaranteed completely secure.

6. Your choices and rights

You may ask us to access, correct, update, or delete personal information we hold about you, subject to applicable obligations and legitimate record-retention needs. You may also ask us to stop non-essential communications.

7. Third-party links

Our website may contain links to external websites. Their privacy practices are controlled by their respective operators, and this policy does not apply to those services.

8. Changes to this policy

We may update this policy when our website, services, or legal requirements change. The updated date shown above indicates the latest revision.

9. Contact

For privacy questions or requests, email contact@douexa.com or use our contact page.