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// A PROCESS DESIGNED TO REDUCE RISK

From first idea to launch—you always know what happens next.

A clear scope, visible progress, milestone approvals and careful quality checks keep your project understandable from kickoff to handover. No disappearing for weeks. No major decisions made behind your back.

Scope before build Milestone approvals Visible progress Full handover
What are we building? DX
PROJECT MISSION BUILD
WITH
CLARITY.
CURRENT SIGNAL

One shared roadmap

Strategy, design, technology, SEO and launch decisions stay connected from day one.

// WHAT YOU CAN EXPECT

Clarity before commitment. Control throughout delivery.

Good process is not extra paperwork. It protects your budget, your timeline and the quality of the final product.

01 / SCOPE

Know what is being built

Your proposal defines the agreed scope, deliverables, assumptions and timeline before production begins.

02 / APPROVALS

Approve before we advance

Important direction is reviewed at milestones so you can make decisions while changes are still efficient.

03 / CHANGES

No surprise scope changes

If a new request affects cost or timing, we explain the impact and get approval before adding it to the project.

04 / OWNERSHIP

Your business stays in control

At handover, agreed project assets, access and documentation are transferred clearly. We build partnerships, not lock-in.

// YOUR PROJECT JOURNEY

Eight stages. Clear decisions at every step.

The depth changes with the project, but the safeguards do not: understand before proposing, agree scope before building, review before moving forward, test before launch and hand over clearly.

01 / 08
LISTEN

Discovery

We learn how your business works, who your customers are, what is already performing and where the real opportunity sits.

WHAT WE DO
  • Business and audience workshop
  • Competitor and market review
  • Requirements and risk mapping
  • Success-metric definition
YOU RECEIVE
  • Clear project brief
  • Priority list
  • Initial roadmap
  • Recommended next step
TYPICAL TIMING 1–2 weeks YOUR INVOLVEMENT Kickoff workshop
// BUILT WITH YOU, NOT BEHIND A CURTAIN

You stay involved at every meaningful decision.

We do not disappear for weeks and return with a surprise. You review direction early, approve milestones and see working progress throughout the project.

01

Review early

Wireframes and prototypes let you react before expensive development begins.

02

Approve clearly

Each milestone has a defined outcome, so feedback is focused and decisions are documented.

03

See real progress

Regular demos replace vague status messages with visible, working results.

SHARED PROJECT
SPACE
One source of truth
// BEFORE ANYTHING GOES LIVE

Nothing goes live on hope.

Before launch we verify the customer experience, critical functionality and technical foundations. The exact checklist is adapted to the project and documented before release.

Performance

Page speed, image weight, caching and loading behaviour.

VERIFIED

Responsive

Phone, tablet and desktop layouts across common browsers.

VERIFIED

Accessibility

Keyboard use, contrast, labels, semantics and reduced motion.

VERIFIED

Search readiness

Metadata, redirects, sitemap, robots, structured data and crawlability.

VERIFIED

Security

Access, forms, SSL, updates, backups and deployment checks.

VERIFIED

Analytics

Traffic, conversions, events and Search Console verification.

VERIFIED
// DECISION GATES

We do not rush past the decisions that protect the project.

Key checkpoints keep expectations aligned and prevent avoidable rework. What requires approval is made clear before the next phase begins.

01DIRECTION

Scope approved

Objectives, priorities and the delivery approach are aligned before production.

02EXPERIENCE

Design approved

Core journeys and visual direction are reviewed before full development.

03ACCEPTANCE

Build reviewed

You see the working product and complete acceptance feedback before launch.

04RELEASE

Launch approved

Critical checks are complete and the release plan is agreed before going live.

// COMMUNICATION WITHOUT CHASING

You should not have to chase your agency for an update.

At kickoff we agree how updates, feedback and approvals will work. Smaller projects stay lightweight; larger builds get the structure needed to keep decisions, risks and responsibilities visible.

MON

Weekly plan

Priorities, decisions and what we need from you.

01
MID

Working visibility

Shared previews, staging links and progress notes.

02
FRI

Milestone update

Completed work, next steps, risks and approvals.

03
ANY

Direct communication

Email, scheduled calls or your preferred collaboration channel.

04
// AFTER LAUNCH

Handover is clear. Ongoing support is optional.

Once the agreed project is complete, we hand over the relevant access, assets and guidance. You can manage the platform internally, return for project-based support, or continue with an ongoing Douexa partnership when it makes business sense.

Security & backupsSEO improvementsNew featuresContent updatesPerformance monitoringCampaign supportAnalytics reportingTechnical assistance
// QUESTIONS BEFORE A FIRST CALL

Clear answers make starting easier.

Still unsure how your project fits? The first discovery conversation is designed to clarify that—without pressure or commitment.

Ask us directly →
Q01How long will my project take?

A focused landing page may take a few weeks, while a custom platform can take several months. Your proposal includes a realistic timeline based on scope, approvals and integrations.

Q02Do all projects use all eight stages?

The same principles apply, but the depth changes. A focused project may move through some stages quickly, while a complex product needs more research, prototyping, integrations and testing. Your proposal explains the delivery path for your project.

Q03Can I request changes during the project?

Yes. Normal refinement is part of the process. If a request changes the agreed scope significantly, we explain its effect on cost and timing before doing the work.

Q04How often will I receive updates?

We normally provide a weekly progress update and communicate around milestone reviews. We can adapt the rhythm for faster or more complex engagements.

Q05Is SEO considered during the build?

For website projects, search readiness is considered in areas such as structure, crawlability, metadata, performance and launch checks where relevant to the agreed scope. Ongoing SEO and growth work can be handled separately after launch.

Q06Can you redesign an existing website or system?

Yes. We can audit what already exists, preserve useful assets and functionality, then improve the experience without rebuilding blindly.

Q07Will the price change during the project?

The agreed proposal defines the project scope. If you request work outside that scope, we explain the effect on price and timeline before proceeding, so additional work is not added silently.

Q08Who owns the website, code and accounts?

You do. Final ownership, access and agreed project assets are handed over to you, with documentation and training where required.

Q09What happens after launch?

You can manage the platform internally, request occasional support, or choose a monthly subscription for maintenance, SEO, content, marketing and continuous improvement.

// START WITH CLARITY

You do not need a perfect brief to start.

Tell us the business problem, goal or idea. We will help clarify the scope, identify the right next step and prepare a proposal around what your project actually needs.

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