Terms & Conditions

These Terms & Conditions govern access to douexa.com and general interactions with Douexa. Project-specific scope, pricing, timelines, ownership, support, and payment terms are defined in the proposal, quotation, contract, or statement of work accepted for that project.

1. Website use

You may use this website for lawful informational and business-enquiry purposes. You must not attempt to disrupt the website, bypass security, introduce harmful code, copy protected systems, submit fraudulent information, or use automated tools in a way that damages availability or performance.

2. Enquiries and estimates

Information submitted through contact, pricing, subscription, or chatbot forms does not create a binding service agreement. Initial estimates are indicative unless they are included in a formally accepted proposal or contract.

3. Project scope and changes

Services are delivered according to the agreed scope. Requests outside that scope may require a revised timeline, additional fees, or a separate quotation. Delays in receiving content, access, approvals, or feedback may affect delivery dates.

4. Payments

Payment amounts, deposits, milestones, due dates, taxes, and accepted methods are stated in the applicable quotation or agreement. Work may be paused when an invoice is overdue, subject to the terms agreed for the project.

5. Client responsibilities

Clients are responsible for providing accurate information, lawful content, necessary licences, timely approvals, and authorised access to relevant platforms. Clients must ensure that materials they provide do not infringe third-party rights.

6. Intellectual property

Pre-existing Douexa tools, reusable code, methods, templates, know-how, and third-party components remain subject to their existing ownership or licences. Ownership and usage rights for final project deliverables are transferred or licensed only as specified in the accepted project agreement and after required payments are completed.

7. Third-party services

Projects may depend on hosting companies, domain registrars, app stores, payment providers, APIs, plugins, advertising platforms, or other third parties. Their availability, pricing, policies, and actions are outside Douexa’s direct control.

8. Warranties and liability

We aim to deliver services professionally and according to the agreed scope. Unless specifically agreed otherwise, the website and general information are provided without guarantees of uninterrupted availability or suitability for every purpose. Liability for a paid project is governed by its signed agreement and applicable law.

9. Suspension and termination

Access or services may be suspended for security threats, misuse, unlawful activity, non-payment, or material breach of an agreement. Project termination rights and consequences are governed by the applicable contract.

10. Changes and contact

These website terms may be updated from time to time. For questions, email contact@douexa.com or use our contact page.